Help centre
Parent questions.
Cannot find the answer? Call or message us.
Quick answers
What parents ask us.
Cannot find the answer? Call or message us.
01
How do I know if my child needs a tutor?
Falling grades, loss of confidence or avoiding homework are common signs. A free assessment will show where help is needed.
02
Are your tutors qualified?
Yes. All tutors are qualified, background-checked and trained in our teaching approach.
03
Do you tutor online?
Yes. Sessions run on a secure video platform with a shared whiteboard.
04
How often should we book?
Most learners benefit from one session a week. Exam preparation may need two.
05
What if we need to cancel?
Free up to 24 hours before a session.
06
Can I see how my child is doing?
Yes. You will receive a short progress note after every session.